We can connect to your computer remotely, giving you access to our technicians within minutes, not hours or days.
Once you have granted permission to our technician to take over your PC, we will be able to fix everything as if we were sitting in front of your computer. Remote support allows us to view your computer screen and control your mouse and keyboard to securely fix most computer and network problems right through the Internet. You can even watch your screen and learn what we do as our trained professional technicians quickly fix your problem.
The benefits of remote computer support:
It is Fast: Receive help instantly without having to wait for a computer technician to arrive to you.
It is Convenient: No need to take your computer to a shop and leave it for days or have wait for an appointment for an in-home visit.
It is Affordable: Our costs are lower than sending a computer technician to you…. this lets us charge much more affordable prices for the same high quality service as you would receive from an onsite technician.
It is Safe: The connection to your computer is 100% secure and supports 256bit encryption, the same encryption used by banks. At the end of the remote support session, our software is automatically deleted from your computer and we can no longer have access to your computer.